Questions & Answers
Shopping Information
网上商店的订单需要支付运费吗？
视情况而定，详情请咨询客服。
需要多长时间送货？
Generally, the goods are shipped within 48 hours. The delivery time depends on the delivery situation of the courier company.
订购后具体会发生什么？
Once you confirm the order and complete the payment, we will pack the products and send them to your designated location by express.
我可以在哪里查看我的销售收据？
There is a "My" next to the shopping cart on the homepage to view.
如何在订单中添加礼品收据？
Find the customer service staff and they will help you solve it.
我需要在多长时间内退货？
Within 7 days after receiving the goods, please pay attention to maintaining the integrity of the goods.
Payment Information
How is the recipient reimbursed?
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Can I be reimbursed through the original payment method?
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Can the country receiving the shipment be different than the country of purchase?
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How can I return an item?
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Will I receive the same product that I see in the picture?
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Will you restock items indicated as “out of stock?”
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